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Outsourcing IT operations to save PLDT Php 7 Billion

Posted on June 15, 2017

Manuel V. Pangiliinan, PLDT CEO, President, and Chairman shares in a recent stockholders meeting about plans for outsourcing back-end office deals to IBM Philippines over the course of the next five years. This comes after it announced plans in March to reduce manpower, specifically in its IT departments. The company has been facing a shrinking core income based on a growing preference of clients to value wireless services over its standard landline telephone operations.

When asked if its manpower cut would extend to “over a thousand employees” being cut, Pangilinan refuted the claim.

Increasing digital products result of outsourcing

Its bid to reduce operational expenses is already starting to take effect. The company’s growing digital services program is growing.  It is introducing more WiFi and telephone bundles to its product lineup. Additional services include fiber-optic, high speed internet packages. Apart from that, the company is focused on modernizing its operations by expanding its fixed-line spending. It ultimately wants to achieve fiber optic internet speeds in around 4.4 million homes before the end of the fourth quarter of 2017


PLDT to save P7B from outsourcing IT operations, Business World Online