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Tuesday, May 4, 2010

The Future of BPO Offshore Outsourcing

Posted by Glen on October 22, 2009

The ongoing global economic recession has actually stressed out the huge advantage of BPO offshore outsourcing. Businesses worldwide are now seeking outsourcing companies who can provide them with the workforce they need at a price both the client and the people who work for them will be immensely pleased with. Since its birth, outsourcing has become the new tune of success for both developed and the developing countries. This is because as it provides more job opportunities to the latter;, it also helps the former cope with limited operational capital, Outsourcing is especially advantageous for investing clients because outsourcing companies can provide their services at a much lower cost, thus helping them save up and at the same time increase their profit.

While it was India who had benchmarked outsourcing, other countries that possess a lot of available manpower, such as the Philippines and China, have begun following its footsteps. Successfully gaining ground in this particular field, they continue to serve clients in whatever they need. All these countries are aiming to provide top-grade quality service, which fosters healthy competition between firms and giving interested clients a higher level of advantage. This rivalry also assures investors that what they are getting are the best from the best outsourcing company. Today, more and more businesses are savoring the profitable opportunities produced by outsourcing. In the coming years, we might find Japanese companies participating in the offshore outsourcing scene.

The future promises to bring more income and benefits to both the outsourcing companies and their clients. It seems that as technology continues to become sophisticated, more assistance is needed and added to the present set of services provided. The future of BPO offshore outsourcing is becoming brighter by the day, with more development on the way. Indeed, the business industry has never been the same ever since the introduction of offshore outsourcing.

Anything More With RP Outsourcing?

Posted by carisa on February 17, 2009

Dubbed these days as the “sunshine” industry, the once undervalued business, now amid the current global economic recession, has once again proved its unexpected might.  Business Process Outsourcing has successfully generated $6 -billion revenue last year, and positively targeting $8 billion this year. In a bid to be one of the top outsourcing location in the world, representing the BPO sector, the Business Processing Association of the Philippines  unveiled new programs to widen its path to get to the peak namely, language skills, competency assessment, scholarship programs and leadership training aimed to further develop local talents. But in an industry where strong partnership, collaboration of brilliant ideas and confidentiality are involved, there could be no shortcut to glory. Let’s trace the shadow of our outsourcing models. India’s case is much like the Philippines that, as an offshore partner, possesses the niche to be chosen as one good location by clients abroad. English-speaking workforce, pool of talents, and cultural flexibility still remain as constant criteria in the competition. What else do we need to work on? What other attractive offering to post? Maybe we might just have overlooked on a minor but blowing idea. How about offering an added value that goes beyond cost and fulfillment of a client’s business needs? Consider expertise, yes, it is a cutting-edge advantage that unfortunately others maybe offering but with a corresponding added premium. Would it be an uncommon innovation that stands alone aside from the commonly campaigned quality?

Four types of outsourcing

Posted by anthony on February 2, 2009

Outsourcing is becoming more and more popular in today’s business environment. Most companies tend to outsource some of their work functions. It is a process in which the company or individual business man contracts another company to avail particular services. There are four basic types of outsourcing, wherein the categorization is based on the nature of work being outsourced.

The first type is Business Process Outsourcing (BPO) in which call center outsourcing, human resources outsourcing (HRO), finance and accounting outsourcing and claims processing outsourcing belong. The second is Information Technology Outsourcing (ITO). It includes IT services, technical support, software testing, and website management outsourcing. The third type is Software R&D or also known as software development outsourcing. Finally, Knowledge Process Outsourcing (KPO), is the type of outsourcing that includes reading X-Rays, performing investment research on stocks and bonds, handling the accounting functions for a business or executing engineering design project.

By looking at the benefits of Outsourcing, we can deduce that it is indeed helpful and a practical choice because of its cost-effectivity. You can gain access to knowledge pool that is not available inside your own company. You can also attain flexible capacity management in which you are enabled to flexibly manage the production capacity and staff as well. The Time Zone coverage that are set up 24/7/365 operation makes your business operation more efficient.

Overlay Advertisements in YouTube Videos

Posted by Jessica Madrazo on March 13, 2008

Overlay is simply defined as covering or spreading something over another, and that is exactly what YouTube has decided to do, to earn revenue from millions of videos and their potential profits from numerous page views. It is an effort to meet the visitors’ high standards with optimum services, and equally monetize the video streams.

According to Google, the new overlay advertisements function as pictures within pictures. 15 seconds into the video, an overlay ad appears on the 20% bottom of the video screen. The overlay emerges as translucent, around 80% transparent, and animates for ten seconds. As it has begun, it also ends automatically, and can be replayed by clicking a button.

The internet is actually not new to overlay ads. Although not popularized, many sites like Videoegg, Adbright, and Brightcove has been testing the waters for this new advertisement medium. The success of this type of classifieds has not been confirmed yet, and Google has been very careful with the undertaking of this new venture. It is said that Youtube will not put overlays in all their videos, but only with selected partners, and in a limited basis only, slowly progressing and widening over a period of time.

The Freedom of Information Act

Posted by Jessica Madrazo on January 25, 2008

The American Government has finally made moves to expand the coverage of their Freedom of Information Act (FOIA). American President George Bush has signed the amendments the Congress has passed, for the FOIA, now known as the Open Government Act of 2007.

The blog world has celebrated on the modification of the term “news media entity,” which now translates into people that distributes content electronically through telecommunications services. The quote on this section states:

…any person or entity that gathers information of potential interest to a segment of the public, uses its editorial skills to turn the raw materials into a distinct work, and distributes that work to an audience. In this clause, the term ‘news’ means information that is about current events or that would be of current interest to the public. Examples of news-media entities are television or radio stations broadcasting to the public at large and publishers of periodicals (but only if such entities qualify as disseminators of ‘news’) who make their products available for purchase by or subscription by or free distribution to the general public. These examples are not all-inclusive. Moreover, as methods of news delivery evolve (for example, the adoption of the electronic dissemination of newspapers through telecommunications services), such alternative media shall be considered to be news-media entities. A freelance journalist shall be regarded as working for a news-media entity if the journalist can demonstrate a solid basis for expecting publication through that entity, whether or not the journalist is actually employed by the entity. A publication contract would present a solid basis for such an expectation; the Government may also consider the past publication record of the requester in making such a determination.

The only constriction implied in this Act is that blogs and websites may be considered as members of the news media, provided that they are in the category mentioned above. Independent and non-traditional bloggers and websites are still in the borderline when it comes to the act, unsure if they are covered by this Freedom Act.