Wednesday, September 12, 2007

There is a constant resistance for companies to outsource to Philippines. Most are convinced that outsourcing can never equate to the standards they are able to set as compared to hiring on board employees. With no experience with outsourcing, when convinced to do so, it is typically believed that mainstream is the safest way to go; contract with an established outsourcing country which already ranks on the top of the charts.


When outsourcing to Asian countries, there are a multitude of disapproving aspects that cause doubts. The Philippines for example, is one of the countries slowly rising in the field of outsourcing. What are the dangers that attach themselves with the decision to outsource to the Philippines?


  1. Abdication of control— Out of sight, out of mind. The greatest threat to outsourcing is the idea that you relinquish all control over your project and turn it over to the outsourcing firm, who has only a very vague idea of what you are and what you offer. In this case, the cliché is absolutely untrue. All  pieces of information is gathered, provided all details are given to the outsourcing company, this problem would be non-existent. In the case of the need for the actual people to be visible, many companies now offer a way of viewing your team process your projects through video streaming. If this matter is important for you, choose an outsourcing firm offering this addition.


  1. Pricing—Typically, the reason for choosing to outsource instead of hiring is cost efficiency. Outsourcing is incomparably cheaper than hiring actual employees, and even onshore outsourcing. Ergo, you expect the lowest rates possible. Some companies do not necessarily follow the bottom trend and can only offer premium prices. As long as their quality is at par, or even better, with their set price, you will always be on the winning side.


  1. Deadline—With the circumstance evident in outsourcing, reminding your outsourced workforce is no the same with updating your tangible personnel. In some cases, deadlines are often extended, disturbing your time table. Contrary to this belief, outsourcing firms in the Philippines always perceive deadline submission as yesterday. For these firms, where visibility is absent, product is all that matters.


  1. Specifics—Instead of giving the “how to’s” that come along with the package, they bombard you with useless details you have no use of. When request of details are given on a project, always clarify what things you expect to find out from your outsourcing firm. This gives them an idea, not only of your expected output, but also the information you are anticipating from them before the completion of the project.


  1. Disappointment—Most clients always start on the pessimistic side, it is always expected that along the way, some disappointments are doomed to happen. But the truth is, in the Philippines, offshore outsourcing is considered as a very dangerous business to be in. With nothing but your product to represent you, there is a constant awareness that a single disappointment can act like a bomb.

Posted by errty

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