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By Lelit Barrios- The Hubport
Group
Callista is a leading call management and hospitality management
company. For 19 years it has successfully advanced the design and
development of software that produce cost- saving and easy-to-use
features. Call management software gives control to the client over the
flexibility or restriction of their allowable calls, protection from
phreaking, and other easy-to-use organizing tools. Hospitality
management software features automation of various hospitality tasks
such as check in/out, accounting, pricing, reservation confirmation, and
room reselling. Callista products provide highend PMS features that is
cost and time saving, making it affordable even for small scale
hospitality firms. Its systems are sold to over 17 countries with an
installed customer base of 6000.
Therefore the goal for continuous advancement and customer satisfaction
must be met. In doing so, it needs quality professionals to back up its
helpdesk. Finding such requirement can be arduous. But The Hubport Group
stood above the rest. And, for this reason, an alliance was forged
between the two companies. Why Callista chose The Hubport Group is not
completely a surprise. After all, the latter’s portfolio proves to be a
competitive and exceptional company.
The Hubport Group offers services ranging from IT Web Solutions to
System Development Solutions. It is equipped with breakthrough
technology, innovative leaders, and skilled manpower.
Having the advantage of satellite offices in North America, United
Kingdom, and another one in Japan, communication is accessible and
uninterrupted making no barrier in a smooth relationship between
clients.
Effective project managers input effective administration of skills,
further advancement of manpower, continuous operating hours, constant
communication with clients for immediate response and feedbacks, and
convenient time arrangements for clients of different time zones.
The Hubport Corporate Office is located in Davao city, a strategic place
in sourcing talents from surrounding provinces. It is home to various
colleges and universities that produce quality graduates which add to
the resource pool every year. Having the statement, Hubport is equipped
with quality and skilled manpower. Each is chosen for their skills and
potential to learn further. Each is trained to client’s specification
and technology and continuously honed to further abilities and
capacities.
Assigned to man Callista’s global helpdesk, The Hubport Group organized
a team of IT proficient individuals, all English literates, with a sense
of initiative, and all adaptable to a shifting schedule. All of these
with the goal to asses, direct, and solve Callista- related customer
service issues with utmost excellence.
The Hubport Group and Callista have since been working in very amiable
terms, the former having met the demands for satisfaction of the latter.
Both parties have created a partnership revolving around the premise of
excellence. Today, both continue to work harmoniously The Hubport Group
being its back- end support so Callista can concentrate on core
activities and enhance their products better. This alliance strongly
states that, any IT based company wishing to establish a solid path
towards the top of the IT community, should imperatively choose The
Hubport Group as their ally.
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